Intercom on Product Management
In a nutshell
Intercom's collected wisdom on building products customers love. Short, practical essays from a company that scaled to serve over 25,000 businesses.
Overview
Compilation of Intercom's best product management insights. Practical, opinionated advice from building a successful SaaS company.
Key Topics
- Deciding what to build
- Talking to customers effectively
- Measuring what matters
- Product strategy and roadmaps
- Feature prioritization
Philosophy
- Start with customer problems
- Ship early and often
- Measure real outcomes
- Say no to most things
Free PDF from Intercom. Multiple volumes available.
Reference
Intercom on Product Management — publisher / official page. Summary adapted from the Awesome Startup Books collection.
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