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Pricing on value

In one sentence

Set prices by what your product is worth to the customer, not just what it costs you.

The simple version

Cost-plus pricing (cost + a bit) leaves money on the table. Value-based pricing asks: how much money, time or stress does this save the customer? You charge a fair share of that value. Raising value lets you raise price.

Visual · Where your price should sit
  1. 1Your cost
  2. 2Competitor prices
  3. 3Your price
  4. 4Value to customer

Why it matters

Price is the fastest lever on profit. Underpricing is one of the most common founder mistakes.

How to do it

  1. 1Estimate the value to the customer (money saved/earned, time saved).
  2. 2Look at their alternatives and what those cost.
  3. 3Price at a fair slice of the value.
  4. 4Offer tiers (good / better / best).
  5. 5Test higher prices with new customers.

Real-world example

Software that saves an accountant 10 hours a month (worth ~£400) can charge £79/month even if it costs £5 to run.

What the books say

Key idea (paraphrased)
Make the offer better, not cheaper — increase value until the price feels small.
— Alex Hormozi, $100M Offers
Key idea (paraphrased)
Value-based pricing charges according to how much the offer is worth to the buyer.
— Josh Kaufman, The Personal MBA

Common mistakes

  • Pricing based on competitors only.
  • Being scared to raise prices.
  • Too many plans that confuse buyers.

Questions people ask

Should I start cheap to win customers?

Usually not. Cheap customers can be the hardest to serve, and raising prices later is painful.

References

  1. [1]
  2. [2]

More books on this in the library

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